I just got one of the the most worthless “your rebate has been rejected” postcards that I’ve ever seen. Something needs to be done about these crooks.
I don’t think that anyone reading this site is going to be ignorant about the current, legalized scam known as mail-in-rebates, so I’ll skip the part about how they expect a certain percentage of people to forget, blah blah blah.
I’m not one of those people who forgets.
I also do not screw-up the rebates. I am meticulous about filling-out the forms and I copy everything, even the stamped envelope I send the form in.
Notice how helpful this card is. The phone number, (000)000-0000, is probably not going to work – at least that’s my guess. There are no instructions on what to do to remedy the (their) screw-up.
Checking the status of the rebate on the website says this:
The UPC symbol or proof-of-purchase tab you submitted is not valid for this promotion.
You will receive a letter or postcard describing this problem. The letter or postcard may have instructions on how to correct this error.
I like how they say “…postcard MAY have instructions…” – how very helpful also!
Essentially, they are telling me to FOAD and just lose the rebate amount.
Out of all of the years I’ve been doing rebates, I’ve only had one rejected (that shows how careful I am) and that rebate had a phone number that I called and surprisingly, got a HUMAN being who fixed the issue in about 2 minutes. I was pleased, or at least as pleased as I could be with having to waste a few minutes of my time to fix a problem that didn’t exist on a rebate I shouldn’t have had to file, but I digress…
Clearly, something needs to be done about these rip-off rebate companies as now, they don’t even give a phone number to call. I went to their relatively worthless website and filled-out a “help request” form but I can’t say that I’m expecting anything to come of it.